HELPIC
COMPLIANCE POLICIES
⚖️ Terms & Conditions
By accessing Helpic’s website or subscribing to our services, you agree to:
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Use the platform lawfully and respectfully
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Not misuse emergency features
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Abide by our community guidelines (coming soon)
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Allow us to update these terms with notice
Violation of our terms may result in account suspension or removal.
You agree that Helpic Ltd is not liable for third-party actions or unforeseen service interruptions.
For questions, contact legal@helpic.org
📄 Refund & Cancellation Policy
Effective Date: March 22, 2025
Business Name: Helpic Ltd
At Helpic, we offer digital memberships and community-based services with a focus on collective impact. Due to the nature of our services, refunds are not generally issued once a subscription has been processed.
However, we are committed to fairness and transparency. You may request a cancellation or refund under the following conditions:
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If you were charged in error.
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If your account was compromised or misused.
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If technical issues prevented access to Helpic’s core features.
To request a refund, please contact us at Contact@helpic.org within 7 days of the transaction. We aim to respond within 3 working days.
You can cancel your membership at any time through your account settings. Cancellations take effect at the end of the current billing cycle.
📦 Fulfillment / Shipping Policy
Effective Date: March 22, 2025
Helpic is a digital platform; we do not offer physical goods or shipping services. Once your subscription is processed, you will receive immediate access to member features, including the Helpic emergency response network and community tools (as they become available).
For any access or platform-related issues, please contact contact@helpic.org.
🔐 Privacy Policy (Summary)
Effective Date: March 22, 2025
Helpic Ltd is committed to protecting your privacy. We collect and process your personal data only for purposes essential to delivering our services, such as:
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Account creation and authentication
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Emergency alert functionality
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Community and support tools
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Payment processing
We never sell your data. Some data may be shared with third-party providers (e.g., payment processors) solely for service delivery.
You can request to access, update, or delete your data at any time by contacting Contact@helpic.org.